Privacy Policy

This page describes how to manage the website with reference to the processing of the personal data of users who consult it.                                          

Information on the processing of personal data pursuant to Article 13 of Legislative Decree 30 giugno 2003 n. 196 e Regolamento Europeo 679/2016.

We provide you with the necessary information regarding the purposes and methods of processing your personal data, as well as the scope of communication and dissemination of the same, the nature of the data in our possession and their provision.

www.hotellafenice.com

The information is provided only for this website and not for other websites that may be consulted by the user through links on this website.

The Data Controller

Following consultation of this site, data relating to identified or identifiable persons may be processed. The “owner” of their treatment is:  

Agency

Hotel La Fenice di Gasperoni Laura e Valentina SAS

based in

Viale Mantova, 96

City

47924 Rimini

C.F. / P. IVA

02276420409

Email

info@hotellafenice.com

For information about your personal data collected, the purposes and the subjects with which the data are shared, contact the Data Controller. 

Purpose of the processing

Management of the request for a quote or booking

  • The data sent through this website will be processed to respond to requests for quotations or requests for information, to send news on the stay and the services offered, to send updates of rates or dedicated offers and to propose alternative periods of stay related to the initial request. or to summarize the data of any booking confirmation.

Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes;
  • the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
  • the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the execution of a task of public interest or for the exercise of public authority vested in the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected. Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Processing methods

The Data Controller processes Users’ Personal Data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

IThe processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Place

The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.

Retention period

The Data are processed for the time necessary to perform the service requested by the User, or stated by the purposes described in this document, and the User can always request the interruption of the treatment or the cancellation of the data.

 

TYPES OF DATA PROCESSED

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in the Uniform Resource Identifier URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. 

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address as well as any other personal data included in the message necessary to respond to requests.

The personal data provided by users who send requests or who subscribe to services offered by this website will be used for the sole purpose of performing the service or provision requested. 

Rights of the interested party

We wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or cancellation or limitation or opposition to processing, in addition to the right to data portability, if and as applicable (articles from 15 a 22 of EU Regulation no. 679 of 2016). You can also lodge a complaint with the supervisory authority, according to the procedures established by current legislation.

For any further information, and to assert the rights recognized by the European Regulation, you can contact the data controller. 

Information on Cookies

Pursuant to art. 13 and 122 of Legislative Decree 196/2003 (“privacy code”), as well as on the basis of the provisions of the General Provision of the Privacy Guarantor of 8 May 2014, we provide users of the site with some information relating to the cookies used.  

What are cookies

A “cookie” is a text file saved on the user’s computer when he accesses a website with the aim of providing information every time the user returns to the same site.

It is a sort of reminder of the visited internet page. With the cookie, the web server sends information to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.)  stored on the latter’s computer, and will be re-read and updated every time the user returns to the site. This way the website can automatically adapt to the user.

During navigation, the user may also receive cookies from different sites on his terminal (“third party” cookies), set directly by the managers of said websites and used for the purposes and in the manner defined by them. 

Types of cookies used by this site
Technical cookies

The site uses technical cookies, for which the user’s consent is not required

Technical cookies are:

  • navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas);
  • analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site;;
  • functionality cookies, which allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.

Third party cookies

hrough the site, third-party cookies are installed, both technical and profiling.

Third-party profiling cookies are cookies necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

The individual third-party cookies are shown in detail, as well as the links through which the user can receive more information and request the deactivation of cookies.

Cookies Google Analytics

The site uses Google Analytics. This is a web analysis service provided by Google Inc. (“Google”) which uses cookies that are stored on the user’s computer to allow statistical analysis in aggregate form regarding the use of the website visited.

To consult the privacy policy of the Google Analytics service, visit the page http://www.google.com/intl/en/analytics/privacyoverview.html.

For the privacy policies of Google, we point out the following address

http://www.google.com/intl/it/privacy/privacy-policy.html

The data generated by Google Analytics are stored by Google as indicated in the information available at the following link

http://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Cookies Google Adwords

The site can use the Google Adwords program with Remarketing features. For this reason, both technical and profiling cookies are released. They are both cookies managed by Google Inc.

Users can disable Google cookies in their Internet browser settings.

How to delete cookies: : https://support.google.com/adwords/answer/32050

To find out about Google’s privacy policy: https://www.google.es/intl/it/policies/privacy/. 

Cookies Facebook

The site may use Facebook Inc. cookies to monitor the progress of Facebook Ads campaigns and any remarketing actions.
Click here for more information about Facebook’s use of cookies: https://www.facebook.com/help/cookies/ 

Cookies Tripadvisor

The site may use both technical and profiling cookies owned by TripAdvisor LLC.

Click here for more information about the use of cookies  http://www.tripadvisor.it/pages/privacy.html

Social Network: button e widget

Social buttons are those particular “buttons” on the site that depict social network icons (for example, Facebook and Twitter) and allow users who are browsing to interact directly with social platforms with a “click”.

A widget is an interactive tool that allows the sharing of multimedia content through various websites and social networks (eg Tripadvisor widget).

The site can incorporate third-party widgets that involve the installation of cookies, both technical and profiling.

Below are the links where the user can view the privacy policy relating to the management of data by the Social Media.

For more information, including on the deactivation of these cookies, it is advisable to consult the following links:

Twitter:

Facebook:

Linkedin:

Provision of data

With the exception of technical cookies strictly necessary for normal navigation, the provision of data is left to the will of the interested party who decides to browse the site after having read the brief information contained in the appropriate banner and to use the services that involve the ‘installation of cookies.

The interested party can therefore avoid the installation of cookies by keeping the banner (thus refraining from closing it by clicking on the “ok” button) , as well as through the special functions available on their browser.

Disabling cookies

Without prejudice to the foregoing with regard to cookies strictly necessary for navigation, the user can delete the other cookies through the functionality made available for this purpose by the Data Controller through this information or directly through their browser.

Each browser has different procedures for managing settings. The user can obtain specific instructions through the links below.

The deactivation of third-party cookies is also possible through the methods made available directly by the third-party company owner for this treatment, as indicated at the links reported in the paragraph “third-party cookies”

For information on the cookies stored on your terminal and to disable them individually, please refer to the link:

http://www.youronlinechoices.com/it/le-tue-scelte 

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Therefore, please consult this page often. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this website and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that time.  

Information on this privacy policy

The Data Controller is responsible for this privacy policy.